FAQ
What are your products for?
All NuvaChems products are supplied strictly for laboratory research and analytical use. They are not for human or animal consumption.
Do you provide a Certificate of Analysis (COA)?
[If yes: a third-party COA is available for each lot — explain how to get it. If not yet: remove this and the COA claims on the site until available.]
How are orders shipped and how long does it take?
Orders ship via [carrier] with tracking, usually within [1–2] business days. See our Shipping Policy.
What payment methods do you accept?
We accept [list methods — e.g., major cards / cryptocurrency via NOWPayments].
How should products be stored?
General handling and storage information is listed on each product page and its COA. Follow standard laboratory handling practices.
Do you ship internationally?
[Yes/No — buyer is responsible for customs and local legality.]
What is your return policy?
See our Refund & Returns Policy.